Privacy Policy
Last Updated: August 1, 2026
FreshSTL (operated by Yassine Bouomrine, "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (https://freshstl.com) and purchase digital 3D assets.
This policy complies with global data protection regulations, including the General Data Protection Regulation (GDPR), UK GDPR, and the California Consumer Privacy Act (CCPA).
1. Merchant of Record & Joint Data Roles
All checkout services, order processing, and payments on FreshSTL are conducted by our online reseller and Merchant of Record, Whop.com (or Whop).
- Whop as Independent Data Controller: Whop acts as an independent Data Controller for payment information, credit card details, billing addresses, and tax compliance data. For full details on how Whop processes your payment data, please read the Whop Privacy Notice.
- FreshSTL as Data Controller: FreshSTL acts as Data Controller for your account details, product access permissions, support communications, and technical download logs.
2. Information We Collect
a. Information You Provide to Us
- Account Information: Email address, display name, and hashed credentials (managed via Google Firebase Authentication).
- Support Data: Information provided when contacting support@freshstl.com.
b. Information Collected Automatically
- Device and Usage Data: IP address, browser type, operating system, pages visited, and download logs.
- Cookies: Cookies and local storage used for authentication and shopping cart sessions. See our Cookie Policy.
c. Purchase & Order Data
- Transaction Details: When you purchase via Whop, we receive order fulfillment data from Whop (transaction ID, customer email, items purchased, country/zip) to grant file access. We never receive or store raw credit card numbers.
3. How We Use Your Information
We use collected information to:
- Provide, fulfill, and grant access to purchased digital 3D model downloads.
- Manage user accounts and process technical support requests.
- Send transactional emails (order confirmations, security updates).
- Prevent fraudulent downloads and enforce license compliance.
- Comply with legal and financial reporting requirements.
4. Third-Party Service Providers
We share data only with trusted infrastructure providers required to operate the Service:
- Merchant of Record: Whop.com (Payment processing, tax remittance, invoicing).
- Cloud Infrastructure: Google Firebase / Cloud Storage (Database, file storage, authentication).
5. Your Data Protection Rights
Under GDPR, UK GDPR, and CCPA, you have the right to:
- Access & Data Portability: Request a copy of your personal data.
- Correction: Update inaccurate account information.
- Deletion: Request deletion of your account and personal data (note: account deletion revokes download access for past purchases).
- Withdraw Consent: Opt-out of non-essential data processing.
To exercise these rights, email us at support@freshstl.com or contact Whop directly at whop.com/privacy for payment-related data.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@freshstl.com
Data Controller: Yassine Bouomrine (Bir Lahmar, 3212 Tataouine, Tunisia)